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Customer Toolkit allows you to track your materials from the point of pickup, monitor your shipments as they move through our delivery network, and get final delivery confirmation. With dependable, easy-to-use, tracking tools and actionable delivery reports, Customer Toolkit gives you convenient access to vital shipment tracking information - when you need it most.
Customer Toolkit is available to every RR Donnelley Logistics customer via OneSite®. Log on from anywhere and get instant access to your shipment reporting. You can view PDF reports with transportation status and delivery confirmation information, download shipment data in Excel and customize your own searches. Customer toolkit features several on screen search capabilities that allow you to focus on a specific event that can have an impact your business including:
- Delivery appointment changes
- Transportation status
- Extension information
- Carrier and consignee delivery confirmations
- Delivery performance statistics
- Delivery trends
Cutting edge delivery performance tracking, at your fingertips
Customer Toolkit provides delivery information for every commodity we handle. Simply login today and start tracking your mail, newspaper inserts, newsstand shipments and books - every type of freight that we handle. Not using Customer Toolkit yet? Email us at LogisticsPrintCustomerService@rrd.com today to get started.
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